Feature 0 —

Homepage(Guest Experience)

Before

Multiple entry points and unclear stage selection caused hesitation

After

• Simplified entry points

• Added clearer guidance for stage selection

Feature 1 —

Financial Roadmap

Before

Users lacked context when navigating different sections

After

• Added short descriptions for each section

• Provided clearer guidance before engaging with content

Feature 2 —

Knowledge Hub

Before

Some category labels were unclear

After

• Refined labeling for better clarity and understanding

Feature 3 —

Community

Before

Users were unsure about engagement

After

• Introduced clearer value and purpose of the community

• Highlighted interaction and participation benefits

Feature 4 —

Tools

Before

Tools were useful but lacked follow-up guidance

After

• Added suggestions such as how to use remaining budget

• Enhanced the connection between learning and action

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After

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Overall Experience

• Reduced text density to improve readability

• Improved visual hierarchy for easier navigation

• Integrated more brand elements to create a more engaging and approachable experience


These changes helped transform the experience into something more structured, guided, and easier to understand, especially for users who are new to financial systems in Canada.